Refund Policy

At ByteAstral Technologies - FZCO, we strive to provide excellent services to our customers. This Refund Policy outlines the conditions under which refunds are granted and the process for requesting a refund.

Refunds will be credited to the original mode of payment and will be processed within 10 to 45 days, depending on the credit card issuing bank’s policies and procedures.

• Customers must submit a refund request within 14 days of receiving the service.
• Refund requests will be reviewed, and approval will be granted based on the above eligibility criteria.
• Customers will be informed via email regarding the status of their refund request.

If a service is not eligible for a refund, this will be clearly stated on the website before purchase to prevent misunderstandings and disputes.

For any refund-related inquiries, please contact our support team at support@byteastral.com.